Our privacy policy serves to demonstrate our commitment to protecting your personal information and being transparent in the way we handle it. This document describes the types, purposes of its use, and the strict measures we take to protect it. Understanding our Policy will help you make informed decisions about your interactions with Linebet.

Collection practices

At Linebet, our approach to data collection is thoughtful and designed to ensure the privacy and security of our users and to enhance their experience on our site. We collect different types of it, each of which serves a specific purpose to provide and improve our services.

Types

  • Personal: This includes information provided when you register for an account, such as your name, email address, contact details and date of birth. It is required to create and verify your account.
  • Financial: We collect information related to your payment methods necessary to process deposits and withdrawals on our site.
  • Betting and Game History: Your activities, including bets placed and games played, are recorded. This helps us offer a personalized gaming experience and keep accurate records.
  • Device and usage data: For example, IP address, operating system, browser type. This helps us optimize the performance of our website and applications.
  • Communication Records: Interactions with our support team through various channels are recorded to improve customer service and effectively assist with future inquiries.

Purpose of collection 

The data we collect is used for several reasons:

  • To ensure user identification and age verification, compliance with legal obligations.
  • To ensure the efficiency and security of financial transactions.
  • To customize and improve your betting and gaming experience.
  • To provide responsive customer support.
  • To implement marketing initiatives if you have consented to this.

Sharing and Disclosure of Data

At Linebet, we approach the sharing and disclosure of user data with the utmost care and integrity. Our policies are designed to ensure that your personal information is handled responsibly, shared only when necessary and always within strict confidentiality agreements.

Situations in which data is shared

  • Service Providers: We share it with third-party service providers who perform work on our behalf such as payment processing, software maintenance and analytics. 
  • Legal and Regulatory Requirements: If required by law, we may disclose your information to legal authorities. This includes compliance with anti-money laundering regulations, court orders or other legal procedures.
  • Business Transfer: In the event of a merger, acquisition or sale of company assets, user information may be transferred as part of the company’s assets. However, maintaining the same privacy protections is key in such transactions.

User Consent and Opt-Out

  • Marketing Communications: You have the option to opt out of receiving marketing communications from us. We provide clear ways to unsubscribe in our communications.
  • Transfer of data to third parties for marketing purposes: We do not share your data with third parties for marketing purposes without your explicit consent.

Thus, Linebet’s transfers and disclosures are subject to strict rules and practices to protect user privacy. 

User rights

At Linebet, we recognize and respect the importance of your rights. Our policies and practices are designed to give you control over your personal information and to ensure transparency and accessibility in accordance with the law.

  • Right to Access: You have the right to request access to the personal data we hold about you. This includes information about how we use them and to whom they have been shared.
  • Right to rectification: If your personal information is inaccurate or incomplete, you have the right to ask us to rectify it.
  • Right to erasure: This right, also known as the “right to be forgotten”, allows you to request the erasure of your personal data if it is no longer necessary for the purposes for which it was collected or if you have withdrawn your consent.
  • The right to restrict processing: You can request that we restrict processing under certain conditions, for example if you dispute the accuracy or object to their use.
  • The right to portability: This right allows you to receive the personal data we provide you in a structured, commonly used and machine-readable format and transfer it to another controller.
  • Right to object: You have the right to object to processing, in particular for marketing purposes.

Exercising your rights

To exercise any of these rights, you may contact us through the channels indicated. We are committed to responding to your requests promptly and efficiently.

Access and management

We provide convenient access to your personal information through your account settings where you can view, update or delete your information.

In cases where you cannot directly access or change them, our support team is available to assist.

We continually update our policies and practices to comply with changing protection laws, ensuring that your personal information is handled with the utmost care and respect.

Security measures

We have a range of measures in place to protect your information from unauthorized access, misuse, alteration or loss. Our commitment to security is unwavering and we are constantly evolving our practices to meet emerging cyber threats.

Robust encryption technologies

We use advanced encryption technologies such as SSL (Secure Socket Layer) for protection during transmission. This keeps all information transmitted between your device and our servers private and secure.

Secure Storage

Your personal information is stored on secure servers protected by state-of-the-art firewall systems. We regularly update and test our security technologies.

Two-Factor Authentication

We offer two-factor authentication (2FA) for user accounts. This provides an additional layer of protection by requiring a second form of verification in addition to a password when logging in.

Regular audits

We conduct regular audits to identify and remediate potential vulnerabilities in our system. These audits are critical to preventing leaks.

Staff training

Our staff receive ongoing cyber security training. This ensures that all employees understand the importance and are able to ensure confidentiality and integrity.

Incident Response Plan

In the unlikely event of a leak, we have a robust incident response plan in place. This plan allows for the rapid identification, containment and remediation of incidents, minimizing the potential impact on users.

User Involvement

We also encourage our users to take an active role. This includes using strong, unique passwords for their accounts and being vigilant against phishing attempts and other types of fraud.

A combination of advanced technology, regular audits, staff training and user education allows us to provide our services to a very high standard.